Privacy policy

Morixa (“Morixa,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through https://www.morixa.shop/.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect information needed to operate our store and fulfill your purchase, including:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment-related information necessary to process your transaction

  • Information you provide when contacting customer support

  • Technical information such as IP address, browser type, device information, and website activity

We may also collect information through cookies and similar technologies.

How We Use Information

We may use collected information to:

  • Process and fulfill orders.

  • Arrange delivery of purchased products.

  • Communicate with you about your orders and customer-service requests.

  • Provide and maintain our website.

  • Improve our website, products, and customer experience.

  • Analyze website traffic and usage.

  • Help protect our website and transactions from fraud, misuse, or unauthorized activity.

  • Send marketing communications where permitted and where you have provided the necessary consent.

Cookies and Similar Technologies

Morixa uses cookies and similar technologies to support website functionality, understand how visitors use our website, and improve the shopping experience.

Cookies may also be used to help us understand website activity and the effectiveness of our marketing.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Analytics and Advertising Technologies

We use Google Analytics to understand website usage and improve our store.

We also use the Meta Pixel to help measure website activity and the effectiveness of our marketing and advertising.

These services may collect information about your interactions with our website through cookies and similar technologies.

How We Share Information

We may share information when necessary to operate our business and provide services to you.

This may include sharing relevant information with:

  • Shopify and service providers that support our online store.

  • Payment service providers needed to process transactions.

  • Shipping and delivery providers needed to fulfill and deliver orders.

  • Analytics and advertising service providers, including Google and Meta.

  • Service providers that assist us with website operations, customer support, security, or other business functions.

We do not use customer information for purposes unrelated to operating our store and providing our services except as described in this Privacy Policy or when otherwise permitted by law.

Payment Information

Payments are processed through the payment methods available at checkout, including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Your payment information may be processed by the applicable payment provider. We do not need to retain your full payment card details to fulfill your order.

Marketing Communications

If you provide your information for marketing purposes, we may send promotional emails about Morixa, products, offers, or other store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us at support@morixa.shop.

Data Security

We take reasonable measures to protect information handled through our store against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, communicate with customers, comply with applicable obligations, and address disputes or other legitimate business needs.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

Third-Party Websites and Services

Our website may use or connect with third-party services, including payment, analytics, advertising, and delivery services. Information handled by those services may be subject to their own privacy practices and policies.

Children's Privacy

Our website is not intended to knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices or legal requirements change. Any updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Morixa
445 Albee Square W
Brooklyn, NY 11201
United States

Email: support@morixa.shop
Phone: +1 315-344-1585

Support: 24/7 by email